Practical information about the Italian Everyday collection and how to contact us about your product.
Made to order
Our physical products are printed on demand and fulfilled through Gelato. Check the individual product page for materials, dimensions, care instructions and any product-specific safety information. Standard catalogue designs are not automatically excluded from applicable cancellation rights simply because they are printed to order.
Mugs
Our current ceramic mug holds 11 oz (approximately 325 ml). Its product page includes dimensions and dishwasher and microwave suitability. Follow any care and safety instructions supplied with your item.
Cotton tote bags
See the individual product page for dimensions and care instructions. Follow the care label supplied with your bag.
Art prints
Our current art prints use 200 gsm matte paper and are supplied unframed. Frames and decorative objects shown in styled photographs are not included. Check the product page for the exact size. Colours may vary slightly between screens and the printed item.
Manufacturer and product safety contact
Donati Films di Francesca Donati S.a.s.
Via Aurelio Nicolodi 46, 57121 Livorno (LI), Italy
info@italianfromzero.it
For a product enquiry or safety concern, please include the product name, your order number if available, and a description of the issue. Photos of the item and its label can help us identify it. You can report a safety concern even if you do not have an order number.
Returns and refunds
For cancellation rights, return instructions, return costs and faulty or damaged items, read our Returns & Refunds policy.